AI that writes and sends the texts and emails your team means to send. Missed calls get a reply in seconds and follow-ups go out on schedule — only to people who agreed, with an easy way to stop.
Free · 20 minutes · You talk to Syed · Scoped before anything is built
How it runs
AI SMS & Email Running
Replies are read and routed
Something happens
A missed call, a new lead, a quote sent, a job finished or a service coming due.
The AI checks, then writes
Consent and opt-outs first, then a short message in the tone you approved.
Sent from your number or inbox
Texts from your registered number, emails from your own domain, logged in your CRM.
Replies are read and routed
Bookings go to the calendar, questions get answers or a person, and STOP ends everything.
A scripted walk-through of a typical sms & email conversation — press play.
Missed-call text-back
Missed call · (905) ••• 0174 · 6:12 pm · office closed, estimator on site · no voicemail left
Hi, it’s Cedarline Renovations. Sorry we missed your call. I’m the office’s AI assistant. What’s the project? Reply STOP to opt out.
Hi, we want to finish our basement, about 800 sq ft. Hoping to get a rough price.
Thanks. Prices come from our estimator, Marco, so he can give you a proper range on a short call. When are you hoping to start, and is a bathroom part of it?
January if we can. And yes, a 3-piece bath.
Marco can call you tomorrow at 12:15, 4:30 or 6:00 pm. Which suits you?
4:30 works. Thanks for getting back so fast.
Texted back in 9 s; estimate call booked 2 min 40 s after the missed call.
Set this up for my businessMissed calls, new enquiries, open quotes, service reminders. For each we agree the trigger, timing, channel and who may receive it.
Texts go from a registered number: A2P 10DLC or toll-free verification in the US, a verified toll-free number or short code in Canada. Email goes from your own domain with SPF, DKIM and DMARC in place.
Messages are written from your CRM record, in a tone you sign off once. Text-backs and reminders send automatically. Anything that quotes a price or answers a complaint waits for a person.
It books or reschedules, answers from your playbook, sets a reminder for “maybe in spring” and hands anything tricky to your team. A STOP ends messaging at once.
Works with the tools you already use
Connected through official APIs where available. Names and logos are trademarks of their owners; no affiliation implied.
Each contact carries a record of how and when they agreed to hear from you. Under CASL, an enquiry gives implied consent for six months and a purchase for two years. In the US, marketing texts need prior express written consent under the TCPA. Sequences are designed around both.
Every message names your business and says how to opt out; emails add your mailing address, as CASL requires. STOP, UNSUBSCRIBE and “please don’t text me” are all recognized, and the opt-out is logged at once, well inside the 10 business days CASL and the TCPA allow.
In a conversation, it says it’s an assistant. Prices, complaints and anything outside your playbook go to a person. Nothing that quotes a price is sent without approval.
For clinics, messages stick to dates, times and logistics. We minimize what’s stored, design around PIPEDA, act as your agent under PHIPA, and use vendors that sign a HIPAA business associate agreement for US practices.
One office manager, four plumbers. Each week: about 12 missed calls, 15 new leads, 10 open quotes and 20 finished jobs. The AI sends and handles those follow-ups.
About 3–4 hours a week back for the office manager (estimate)
Estimates use typical volumes and include a 20% allowance for overlap and ramp-up. Your audit measures the real numbers.
Most small businesses don’t lose work at the first conversation. They lose it in the quiet after. A call comes in while everyone’s on a job and nobody calls back until evening. A web lead waits overnight. A quote goes out on Monday and nobody checks in.
Each message takes minutes, but together they take an afternoon, and on a busy day they go first. Generic blasts don’t fix it: they get ignored, flagged or sent to people who never agreed.
Each moment that should trigger a message now does. A missed call gets a text within seconds. A new lead gets a reply that uses their name and what they asked about. A quote gets a check-in on day two and day five, and the sequence stops the moment they answer.
The AI also reads the replies. “Can you come Thursday?” becomes a booking. A question gets an answer from your playbook or goes to your team. “Not now” sets a reminder for later.
It pairs naturally with an AI receptionist that answers the call in the first place, and with AI quotes drafted from your own price book.
Messages go out from the CRM or job software you already run, so every text, email and reply sits on the customer’s record. Where it helps, we set up numbers built on Zernio so texts land in the same team inbox as your social messages.
We start with missed-call text-back and first replies to new leads, where the gap is easiest to see. Quote follow-ups and reminders come next, once you’ve read a few weeks of real conversations.
Every engagement is scoped on a call. You’ll know the cost before anything is built.
Last updated October 7, 2026
A short reply about their own call is generally treated as a response to their enquiry, and it names your business and includes STOP. Anything beyond that conversation, like offers or next season’s reminders, follows the consent rules for that message. This isn’t legal advice.
Often, yes. Many landline and VoIP numbers can be text-enabled without changing how calls work; if not, we set up a new number. Either way it’s registered, because carriers filter unregistered business texts.
Messaging to that contact stops straight away. They get one short confirmation, and the opt-out is written to your CRM, which every sequence checks before sending.
We set up SPF, DKIM and DMARC on your domain and send one-to-one follow-ups from a real address at a human pace. Bounces and opt-outs are kept off your lists.
It depends on message volume, the number of sequences and which CRM and phone setup we connect, plus carrier fees. We scope it on a short call and give you a fixed build price and a clear monthly running cost before anything is built.
Bring your call volume, your tools and the part that annoys you most. In 20 minutes you’ll know what it would take — and whether it’s worth doing.
Free · 20 minutes · You talk to Syed · Prefer email? muhammad@sadaat.ca